2/7/18 We’ve been notified by many of our members that they’re not able to use their new CCCU Debit Cards online for purchases at select merchants including but not limited to: eBay, Amazon, and PayPal. Our processor says that the transactions are approved but the merchant tells our members that they are denied.
After review, we see the pattern with merchant types and suspect a deeper problem with the card networks. Our team is working hard to find a solution to the problem. Please be patient and know that this is a common and known issue. We’ll update you here as we know more.